These might seem like simple steps, but just curious.ġ) Have you tried disabling the internal audio through the UEFI/BIOS, booting into windows and then turning it back on, when the problem occurs? This might help to detect if there's a hardware issue.Ģ) Are you running the latest BIOS version on these machines?ģ) How old are they? Any chance they're still in warranty?Ĥ) Have you tried re-imaging these machines (or at least one of them)? Perhaps some piece of software thats been added is causing corruption of the driver?ĥ) Have you tried full malware and spyware scans on the machines? Again, mostly to test whether or not something might be corrupting the drivers?Ħ) If you can, boot into safe mode while it's working. Anyone battle this problem and have a solid solution? I'd love to find a simple solution for this, or at least a tried-and-tested procedure. (Most of the time I really feel like I don't know what finally gets it working in the end.)

This guess and check method means a lot of rebooting in between, and this process is frustrating, time-consuming, and very random. I don't have a clear view on which of them finally get the audio working, but regardless, it seems to fail again each time after days/weeks.) (I've also tried the Windows Update provided driver, and drivers from Realtek themselves. Until then, the audio icon appears, and I can adjust the volume slider, but there is no audio through the speakers. The most current version won't necessarily work, so it seems to be a matter of trying various older versions, then suddenly it will like one of them. 'Fixing' it seems to be a matter of installing different versions of the Realtek audio driver from the Dell Support site. With the 5179, when I ran the Dell diagnostics yesterday, the audio also failed to play there. The tablet portions don't get detached often, so it's not like it's happening because of that. Sometimes it seems to happen after a Windows Update reboot, but other times it just happens with no cause that I can pin down.

Įverything will work fine for weeks and suddenly there's no audio. One is a 5179 and the other is a 7350 (so both detachable tablet models), both running Windows. I have two Dell Latitudes that randomly lose their audio.

Dell audio driver